Frequently asked questions
What makes the TERVIQ MiteZero™ different from a regular vacuum?
What makes the TERVIQ MiteZero™ different from a regular vacuum?
Regular vacuums only clean surface dust. TERVIQ™ combines UV-C sterilization, 149 °F heat, ultrasonic tapping, and 16 kPa suction to eliminate dust mites, bacteria, and deep-set allergens trapped in your mattress and upholstery.
Does it really help with allergies?
Does it really help with allergies?
Yes. By removing dust-mite debris and fine allergens, customers often report reduced congestion, less sneezing, and better sleep within days of use.
Is it safe to use on all fabrics?
Is it safe to use on all fabrics?
Absolutely. TERVIQ™ is designed for mattresses, pillows, couches, curtains, and carpets.
How often should I clean my mattress?
How often should I clean my mattress?
For best results, use TERVIQ™ 1–2 times per week on beds and fabric furniture, or more often if you have pets or allergies.
How loud is it?
How loud is it?
About 65 dB—similar to a hair dryer. Powerful but not disruptive.
What’s included in the box?
What’s included in the box?
TERVIQ MiteZero, detachable dust cup, HEPA filter, manual, and power cord.
Where do we ship to?
Where do we ship to?
We ship directly from our U.S. warehouse for all U.S. orders (3–7 business days). .
What if my product arrives damaged or defective?
What if my product arrives damaged or defective?
We’ll send a free replacement or full refund immediately—no need to return it.